Who we are

ProBiz360 by Digisist LLC — a carrier-neutral mobility consultancy and implementation firm. Our website: https://probiz360.com.

What Data We Collect

  • Things you type: form submissions (name, email, phone, company, message), meeting bookings.
  • Operational artifacts (clients only): device IDs (IMEI/eSIM IDs), route/usage info you choose to share for assessments.
  • Technical basics: IP address, browser/OS, pages viewed, timestamps; used for security and performance.
  • Account/Support: emails, tickets, and attachments you send us.

We do not intentionally collect sensitive categories (health, precise geo, etc.) unless you provide them for a business purpose—and then only with need-to-know access.

Cookies & Analytics

  • Essential: security, session, load balancing (cannot be turned off).
  • Preferences: remember choices (e.g., forms); optional.
  • Performance/Analytics: site improvement; optional.
  • Embedded content: when we embed calendars, videos, or forms, the provider may set its own cookies.

We advise against uploading images with embedded location data (EXIF GPS). Visitors could extract location data from images on the site. You can control non-essential cookies via your browser and (if present) our cookie banner.

If You Use Comments/Uploads

  • Comments: we store the comment, timestamp, IP, and user-agent to prevent abuse.
  • Avatars/Gravatar: if enabled, an anonymized hash of your email may be sent to check for an avatar.
  • Media: avoid uploading images with EXIF location data; visitors could extract it.

Why We Use Data

  • Provide and secure the site, respond to inquiries, deliver assessments, and perform contracted work.
  • Improve services, debug issues, prevent fraud/abuse.
  • Meet legal, tax, and compliance obligations.

We do not sell personal information. We share only with:

  • Service providers (hosting, analytics, email, scheduling, ticketing) under confidentiality/DPA terms.
  • Legal/compliance requests when required by law.

How Long We Keep It

  • Website logs: 90 days
  • Contact/lead forms: 24 months
  • Support tickets & emails: 36 months after closure
  • Client records (contracts, invoices, project docs): 7 years (tax & audit)

We’ll retain longer if required by law or a dispute.

Your Choices & Rights

  • Access/Correct/Delete your data (subject to legal holds).
  • Opt-out of non-essential cookies/analytics.
  • CCPA/CPRA (CA residents): request access/deletion; opt-out of “sale/share” (we don’t sell).
  • GDPR (EEA/UK): rights to access, rectify, erase, restrict, object, and port.

You have rights over your data on our site, including accessing, editing, or requesting deletion, except for data retained for legal or administrative reasons.

Security

We use encryption in transit, least-privilege admin access, MFA for admin systems, and vetted vendors under DPAs. No internet service can be perfectly secure; we’ll notify you of any legally notifiable breach.

Children

Our website and services are not directed to children under 16.

Trademarks & Carrier Position

ProBiz360 is independent and carrier-neutral. All product and company names are trademarks of their respective owners. References are for identification only and do not imply endorsement.

Disclaimer

ProBiz360 by Digisist LLC is an independent, carrier-neutral mobility consultancy. We are not endorsed by, affiliated with, maintained, authorized, or sponsored by Verizon Communications Inc. or its subsidiaries. All product and company names are trademarks of their respective owners; references are for identification only and do not imply endorsement.